Privacy Policy – Wapp
Last updated: Jan 26, 2026Wapp (“we”, “our”, or “us”) operates the Wapp mobile application (the “App”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our App.
By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We collect the following types of information to provide and improve our services:
a. Identity & Contact Information
- First name and last name
- Email address
- Phone number
- Physical address and city
- Date of birth
b. Authentication Information
- Encrypted or hashed passwords
- Authentication tokens used to secure access to the App
c. Location Information
- Precise geolocation data (latitude and longitude)
- Physical addresses associated with users, teams, or events
Purpose: Location data is used to display nearby teams, activities, and events, and to enable map-based features. Location access may be requested while using the App and, where permitted, in the background.
d. User-Generated Content
- Profile images (avatars)
- Announcements, comments, notes, and messages
- Sports and player profile information, including: Years of experience, Skill ratings and positions, Availability and participation data, Game statistics and attendance
e. Device & Technical Information
- Push notification tokens
- Device model, operating system, and OS version
- App usage and crash diagnostics
This information is collected to ensure proper app functionality, improve performance, and provide notifications.
f. Information You Provide About Others
If you use invitation features, we may collect email addresses or phone numbers of individuals you invite. You confirm that you have the authority to provide this information for invitation purposes.
2. How We Use Your Information
We use your information to:
- Create and manage user accounts
- Enable team discovery and event coordination
- Provide communication and notifications
- Personalize player and team experiences
- Improve app stability, performance, and security
- Comply with legal and regulatory requirements
3. Sharing of Information with Third Parties
We share personal information only with trusted service providers necessary to operate the App:
a. Cloud Hosting & Storage
DigitalOcean Spaces: Used to securely store and serve user-uploaded media such as profile images.
b. Communication Services
Microsoft Azure (Email Services): Used to send transactional emails such as account verification and password resets.
c. Maps & Geolocation Services
Maps.co / Google Maps APIs: Used to convert addresses into geographic coordinates and display map-based content.
d. Push Notification Services
Apple Push Notification Service (APNs) & Firebase Cloud Messaging (FCM): Used to deliver notifications to your device.
e. Error Tracking & Analytics
Sentry: Used for error monitoring and crash reporting. This may include device information and IP addresses for debugging purposes.
4. Data Retention
We retain personal data only for as long as necessary to provide our services or comply with legal obligations. Users may request deletion of their account and associated data at any time.
5. Your Rights (GDPR & International Users)
If you are located in the European Economic Area (EEA), including the Netherlands, you have the right to:
- Access your personal data
- Request correction or deletion
- Object to or restrict processing
- Request data portability
To exercise these rights, please contact us using the details below.
6. Security
We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission or storage is 100% secure.
7. Children’s Privacy
The App is not intended for children under the age required by applicable law without parental consent. If you believe a minor has provided personal data without authorization, please contact us.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
9. Contact Us
If you have questions or requests regarding this Privacy Policy or your personal data, contact us at: